Quality

Quality Statement

• Micron Hydraulics UK is committed to the provision of diagnostics, repair, testing and supply of spares for mechanical and hydraulic drive and control components and systems.
• Micron will seek to apply this same commitment to other geographical areas in the world as part of a long term strategic expansion plan.
• There is total commitment from Micron to provide its services in line with agreed customer requirements and within specified timelines.
• The company is committed to meeting and exceeding stakeholder expectations whilst continuously monitoring and improving its services.
• Micron will strive to achieve optimum reliability, consistency and improved efficiency.
• Top level management are committed to maintaining ISO 9001 2015 certification. They will share the QMS openly, ensuring it is understood and referred to within the organisation. 

General Objectives

• Micron will commit to manage effectively and continually improve all aspects of our business whilst complying with ISO 9001.
• To promote close working relationships with all stakeholders and exceed wherever possible their expectations.
• To use resources efficiently to accomplish company objectives and minimise waste.
• To follow and continuously improve company policy and procedure with the aim to reduce non conformities to zero.
• To provide a safe and secure workplace where employees are supported in personal development.
• To employ practices wherever possible to minimise the impact the company has on the environment.
• To guarantee top level management communicate to all stakeholders the importance of the QMS to the organisation as a whole and ensure it is documented and accessible to all.
• Micron will officially review their progress against objectives set out in this policy at the regular intervals and will update policy and procedure as necessary to achieve said company objectives.